Simply visit one of our store locations or click here to mail in your repair.

Absolutely! We offer repair services on all jewelry and watches, regardless of where they were purchased.

Yes, we will do trade-ins on diamond merchandise only. If the diamond was purchased from Service Jewelry & Repair and you have your receipt/paperwork, you may trade-in for an item that is two times the price that you paid for your jewelry. For example, if you purchased a diamond ring for $500, you could trade it in for an item that is $1000, but you would only pay $500 plus tax. If you did not purchase the item from Service Jewelry & Repair and you still have your receipt/paperwork, you can trade-in for an item that is three times the amount that you paid for your jewelry. Please Note: All trade-ins must be done at our retail locations located in Brentwood and Hendersonville Tennessee.

Yes! We offer 6 month layaway at both of our retail locations. Unfortunately, we do not offer this service online. Please visit either of our store locations for complete details.

Yes! We pay the highest price for your gold at both of our retail locations.

Yes! We offer financing at both of our retail locations. Unfortunately, we cannot offer this service online at this time, but you can learn more here or in-store!

If for some reason you are unsatisfied with your purchase, you can return it for a refund or exchange. Read the details of our 30-Day Return Policy.

No, we are very concerned about the privacy of our customers and would never sell any of our mailing lists.

Please address letters to:

SJR, Inc.
7100 Commerce Way, Suite 10
Brentwood, TN 37027

We currently have two retail locations in Tennessee. One is located in Hendersonville, in the Glenbrook shopping center close to Music & Arts. Our other location is in Brentwood, off of Old Hickory Blvd and I-65 in the Target Plaza. We are in the process of expanding our retail business and hope to have a location in your area soon.

Click here for exact locations.

Within one week of your initial meeting with our designer, he will produce a 3D model of your piece. Once the design is approved, the time frame for completion varies depending on the intricacy of the piece and availability of materials.

Absolutely! While we do not always reuse gold or other precious metals provided, reusing stones in a custom piece is very common. For materials not used, we can provide you with a trade-in quote.